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Anipart · Service

See how the
job is done.

Anipart connects service procedures directly to the product. Interactive 3D, animation and supporting information make each step easier to understand, before the technician picks up a tool.

Anipart showing a scooter wheel assembly on a laptop
The problem

Service manuals
describe the job.
They rarely show it.

Text and flat illustrations leave technicians to imagine each step. It takes time, leads to mistakes and makes new technicians dependent on experienced colleagues.

Text-heavy manuals

Procedures are hard to follow without seeing the product.

Out-of-date material

Manuals and films are costly to update when the product changes.

Knowledge in people’s heads

Experience is hard to share across markets and partners.

How Anipart helps

Instructions that
follow the product.

Service procedure for a scooter in Anipart
Procedures in 3D

Every step, shown
on the product.

Service procedures are connected to the components they concern. Technicians follow animated steps, rotate the model and zoom in wherever they need to.

  • Step-by-step animations
  • Free navigation in every step
  • Procedures organised by product structure
Information in context

Tools, parts and
notes where they matter.

Each step can carry text, images, documents and the spare parts involved. Technicians get what they need without switching between manuals, portals and parts lists.

  • Text, images, PDFs and films per step
  • Linked spare parts
  • Tabs for maintenance, troubleshooting and technical data
Safety instructions connected to a component in Anipart
Easy to keep updated

When a part changes,
the procedure follows.

Replace a 3D object and the new one takes over the properties of the old one. Animations and links don’t have to be rebuilt, which makes updates far easier than re-recording a film.

  • Replaced objects inherit animations and links
  • Updates published centrally
  • One source for service and training
Wherever the work is

At the workbench,
in the field.

Procedures run on any device with a browser, and in XR headsets, so the same instructions follow the technician from the office to the customer site.

  • Any device with a browser, plus XR
  • Available offline on site
  • Always the published version
Anipart used on a tablet
Product training in Anipart on a tablet
Training

Learn the product
before standing
next to it.

The same procedures can be used for training, even before the product is produced.

Training

How it works

From CAD to
service procedure.

01

Import

Product geometry and structure come from your CAD data.

02

Author

Procedures, animations and information are created in Anipart Studio.

03

Publish

Technicians and partners use the procedures in the Anipart Client.

Integrations

Fits your service
organisation.

Anipart connects to the systems where product data, spare parts and service information already live, adapted to your setup.

Product data

CAD, PLM and product structure

Parts and orders

ERP and spare parts ordering

Service channels

Service portals and partner networks

Frequently asked questions

Service
in Anipart

Common questions about creating, updating and distributing procedures.

Talk to an expert

Who creates the procedures?

Your team can create and maintain content in Anipart Studio after training from Animech. We can also help create all or parts of the content.

Can we reuse existing manuals and films?

Yes. Existing PDFs, images and films can be attached to components and steps, and gradually replaced with interactive 3D where it adds most value.

How are updates distributed to technicians?

Updates are published centrally and reach users automatically the next time they open Anipart.

Can procedures be used offline?

Yes. Content can be made available offline, so technicians can follow procedures on site without a connection. Updates are picked up the next time the device is online.

Can partners and dealers get access?

Yes. Access is managed per user, group and content package in Anipart Dashboard, so each partner sees only the products they service.

Next step

Show your technicians
how it’s done.

Book a demo and we’ll show how Anipart could make your service procedures easier to follow and to maintain.

Book a demo

Pick a time that suits you.

30 minutes online. We walk through your product, your parts data and your ordering flow.

  • Live in the browser, no preparation needed
  • Bring a product and we show it in 3D
  • You leave with a clear next step
Staffan Hagberg
Staffan HagbergCMO, Animech · 30 min · Microsoft Teams