Shorter service jobs
Technicians see the step on the actual machine instead of interpreting text and flat images. Less time understanding, more time fixing.
Anipart · ServiceService instructions
Service instructions
in interactive 3D.
See how the job is done, before the technician picks up a tool. Anipart connects procedures, animations and spare parts directly to the product, built on the CAD and product data you already have.
Runs in the cloud, on prem or offline.
The business caseAn investment you notice
An investment you notice
in every service job.
Long jobs, return visits and technicians learning on site all cost money. Anipart makes every step clear the first time.
Right the first time
Clear steps with the right tools and the right parts mean fewer mistakes, fewer return visits and happier customers.
Less dependence on experts
New technicians and partners become self-sufficient faster. Your most experienced people can focus on the hard cases.
How Anipart helpsInstructions that
Instructions that
follow the product.
Procedures in 3DEvery step, shown
Every step, shown
on the product.
Service procedures are connected to the components they concern. Technicians follow animated steps, rotate the model and zoom in wherever they need to.
- Step-by-step animations
- Free navigation in every step
- Procedures organised by product structure
Information in contextTools, parts and
Tools, parts and
notes where they matter.
Each step can carry text, images, documents and the spare parts involved. Technicians get what they need without switching between manuals, portals and parts lists.
- Text, images, PDFs and films per step
- Linked spare parts
- Tabs for maintenance, troubleshooting and technical data
Easy to keep updatedWhen a part changes,
When a part changes,
the procedure follows.
Replace a 3D object and the new one takes over the properties of the old one. Animations and links don’t have to be rebuilt, which makes updates far easier than re-recording a film.
- Replaced objects inherit animations and links
- Updates published centrally
- One source for service and training
Wherever the work isAt the workbench,
At the workbench,
in the field.
Procedures run on any device with a browser, and in XR headsets, so the same instructions follow the technician from the office to the customer site.
- Any device with a browser, plus XR
- Available offline on site
- Always the published version
One model, the whole aftermarketThe same 3D model.
The same 3D model.
Spare parts, service and training.
What you build for service is reused in the spare parts catalog and in training. One investment, several uses.
How it worksFrom PDM and PLM
From PDM and PLM
to service procedure.
We do not rebuild your product by hand. Geometry, structure and part data come from your PDM and PLM systems, and the service content is built on the same data. That keeps the cost down and the procedures up to date.
CAD, PDM, PLM
Geometry, structure and part numbers, straight from the systems you already use.
Real-time 3D
Models are optimised for the web and exploded views are generated from the geometry.
Procedures
Steps, animations and information are built in Anipart Studio, linked to the right parts.
Live procedures
Technicians and partners use them in the Anipart Client. When engineering changes, the procedures follow.
Automated from engineering dataUpdates follow product changesLinked to the right spare parts
IntegrationsFits your
Fits your
service organisation.
Anipart connects to the systems where product data, spare parts and service information already live.
Product data
CAD, PDM, PLM and product structure as the foundation for the model and the procedures.
Parts and orders
ERP and spare parts ordering, so the right part can be ordered straight from the step.
Service channels
Service portals, partner networks and field service, in the browser on any device.
Frequently asked questionsService
Service
in Anipart
Common questions about creating, updating and distributing procedures.
Who creates the procedures?
Your team can create and maintain content in Anipart Studio after training from Animech. We can also help create all or parts of the content.
Can we reuse existing manuals and films?
Yes. Existing PDFs, images and films can be attached to components and steps, and gradually replaced with interactive 3D where it adds most value.
Does Anipart work offline or on premise?
Yes. Anipart runs in the browser, but it does not depend on the internet. You can run it in the cloud, on premise on your own servers, or offline, for example in a workshop, on board a vessel or at a customer site without a connection. Your product data can stay inside your own environment.
How are updates distributed to technicians?
Updates are published centrally and reach users automatically the next time they open Anipart.
Can procedures be used offline?
Yes. Content can be made available offline, so technicians can follow procedures on site without a connection. Updates are picked up the next time the device is online.
Can partners and dealers get access?
Yes. Access is managed per user, group and content package in Anipart Dashboard, so each partner sees only the products they service.
How quickly does Anipart pay for itself in service?
It depends on your number of service jobs, return visits and time spent searching and interpreting. The logic is simple: shorter jobs, fewer mistakes and faster onboarding. In a demo we go through your numbers and build the case together.
Next stepShow your technicians
Show your technicians
how it’s done.
Book a demo and we’ll show how Anipart could make your service procedures easier to follow and to maintain.
Talk to us
Tell us about your product.
We walk through your product, your parts data and your ordering flow, and come back with a clear next step.
- Live in the browser, no preparation needed
- Bring a product and we show it in 3D
- You leave with a clear next step
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